Certification Process
Overview
All integrations with SpotOn’s API must be certified before launch and the start of the pilot period. The certification process ensures that the integration functions as intended, meets specified requirements, and complies with the terms outlined in SpotOn’s API agreement.
During the certification process, our team will request that you demonstrate a series of scenarios tailored to your specific API permissions. Each demonstrated scenario will be evaluated, with the ultimate goal of certifying all required scenarios to ensure that your integration meets our quality standards.
The goal of certification is to provide confidence to both SpotOn and our partners that the integration is stable, secure, and ready for deployment. It helps mitigate risks by identifying and addressing potential issues before the integration goes live, ensuring a smooth transition into the pilot phase and eventual general availability.
What to Expect
Below is an overview of the structure of the integration certification call.
- Overview of the Process: Our team will provide an overview of the certification process.
- Partner Overview: You’ll be asked to provide a high-level overview of your company, product offering, and SpotOn integration. Our team would love to hear the details of how your integration works!
- Real-Time Testing: You will be asked to demonstrate a series of scenarios in real-time. Our team will evaluate the implementation of each scenario and provide feedback on any issues or areas for improvement. If all looks good they will mark the scenario as ‘certified’.
- Next Steps: At the end of the call, the team will discuss any outstanding issues that need to be addressed, outline what’s required to complete certification, and provide a timeline for the next steps, such as further testing or review.
- Pilot vs General Availability: Once your integration is certified, SpotOn requires a pilot phase with 5-10 merchants to ensure the integration's quality. During this period, SpotOn will collaborate with your team to resolve any issues that arise. After all critical issues are addressed, your integration will be certified and ready to move to General Availability.
NOTE: Partners with physical hardware will be required to send devices to a SpotOn lab for additional testing prior to receiving certification.
Certification Template
Below is a link to a template outlining the integration certification requirements. You’re welcome to make a copy for your team to use during development.
Updated about 1 year ago